![]() for their imaging support, who actually turned out to still be Nuance support! They explained that while the software has been branded as Kofax, Nuance are still currently handling much of the support. ![]() I then contacted Nuance sales online chat, they gave me a UK support tel. Given this machine was only a couple of months old, I therefore contacted Fujitsu support, and had to explain to them that the software download link & license code they're including in the box for a brand new scanner(!) was already dead for updates with the last version being buggy!Ī bit of back and forth by email, then after a couple of days they supplied me with a new license code and a link to download the (older-branded) " Nuance Power PDF for Mac" (v3.0.1). Hence I could buy it from Kofax sold under " Kofax Power PDF for Mac" (for ~$129!). HOWEVER, they said that it was not sold anymore directly under the Nuance brand name, since Nuance's scanning software business was sold months ago to company called Kofax. The latest is version being v6.1.īut as I couldn't get the software to OCR around half my scanned items, I attempted to contact Nuance recently only to find out it was EOL/discontinued software, and had been replaced with one called " Nuance Power PDF for Mac" with latest version being v3.0.1. I thought this might be of use to other users, somewhere in future.Īfter recently upgrading to the new Fujitsu Scansnap iX1500 document scanner, they include a license code and download link to " Nuance PDF Converter for Mac" in the box. If you have " Nuance PDF Converter for Mac" it is EOL/discontinued, replaced with " Nuance Power PDF for Mac" or a sold version of " Kofax Power PDF for Mac".įujitsu Scansnap users can obtain the Nuance-branded version (" Nuance Power PDF for Mac") and a new license code for it, by contacting Fujitsu support.
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